

The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances and information requests. Horizon BCBSNJ offers a choice of affordable health care plans to meet your budget and health care needs. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. When you become eligible for Medicare, you have options for controlling your out-of-pocket health care expenses the costs that Original Medicare does not cover. The Blue Cross® and Blue Shield® names and symbols are registered marks of the Blue Cross Blue Shield Association. The Benefit of Blue℠ is a service mark of the Blue Cross Blue Shield Association. The discount card price may not count toward the deductible and/or out-of-pocket maximum for Medicare members. All are independent licensees of the Blue Cross Blue Shield Association. Communications are issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. Medicare Supplement plans are provided by Horizon Insurance Company. Products are provided by HIC and/or Horizon NJ Health. Enrollment in HIC Medicare products and/or Horizon NJ TotalCare (HMO D-SNP) depends on contract renewal.

Horizon NJ TotalCare (HMO D-SNP) is an HMO Medicare Advantage Dual Eligible Special Needs plan with a Medicare contract and a contract with the State of New Jersey Medicaid Program. Horizon Insurance Company ("HIC") has a Medicare contract to offer HMO, HMO-POS, PPO and Part D Medicare plans, including group-Medicare Advantage plans and group Part D Prescription Drug plans. You will get a response from a Member Services Representative within two business days. Sign in to use our secure email to ask a question about your health coverage, enrollment, claims, premium bill and more.

(TTY call 711) Horizon NJ TotalCare (HMO D-SNP) Members (TTY call 711) Horizon Blue Medicare Supplement Plan Members (TTY call 711) Medicare Prescription Drug Plan Members Horizon Blue Cross Blue Shield of New Jersey (TTY call 711) Medicare Advantage Members Contact Usīlue Shield of New Jersey Three Penn Plaza East There are several ways to contact us so we can help you resolve your question or issue. Eligibility Information & Enrollment Instructions
